Categories

Policies

Shipping and Returns

All orders are normally shipped within 3 to 5 Business days, Monday - Friday 8am - 5pm. 

Special orders, custom made parts, custom fabbed product models may take longer.
Orders can be shipped by your choice of Same Day, Next Day, 3 Day or Ground Service.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some Carriers may not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, type of shipping and your location. Before shipping, you will be quoted the final cost of shipping for your order.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. Complete our Returns Form to receive your RMA number, or call us directly with your issue. You may also be charged a restocking fee. If items are used on set for any reason, that is considered rental. If you wish to try before purchase, we can assist you in finding a Reseller to contact for a Free hands-on demo in your area.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and we take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address

In addition we also collect information to use to prevent hacking attempts, and to help make improvements to serve you better.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE, under any circumstances.  All business is kept in strict confidentiality .

Warrenty Terms and Conditions

We extensively test all our Products before they are shipped, therefore we are confident that each item is in perfect working order upon arrival. In the event of an out-of-the-box failure, we warranty our equipment after sale. Any issues that arise from standard use, wear and tear, or drops can be repaired by us at our standard fee with the buyer paying for replacement parts.